Our Service

Shanghai JianYi Machinery CO.LTD is a modern high-tech enterprise. The staff are professional , and we have a lot of professional staff with food engineer. So our company has the capabilities such as Project design and development, manufacture, installation and debugging, technical training, after sale service and so on.

Advance design concept and professional technical advantage is the notable character of JianYi Company. Besides, with comprehensive and rigorous management system, JianYi has win the good reputation in the industry field. For a long time, JianYi has homogenized the world advanced technology, absorbed and mastered the advanced food processing technology of the food line. And meanwhile we shoot all the problems of the customers with our excellent and professional after-service.


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Pre-sale service: Shanghai JianYi Machinery Co., Ltd owns many domestic outstanding processing engineers and machinery design engineers. They have engaged in the processing and machinery design for a long time, and they often take irregular technology exchange with foreign line, and absorb the world advanced design concept.

Sales of services: Our staff will keep contact with the user about the design and installation of the equipment to ensure that the production and engineering equipment installation to meet customer satisfaction.

After-sale service: we promise to the user that we will supply the telephone technology support as soon as we received the problem consulting and repair requirements. And we will send the technician to shoot the problems in 72 hours.

The standard of the service fee for the maintenance : we can service free when the problem of the equipment is caused by artificial factor and force majeure in one year. We will collect some service fee when the equipment is out of warranty period.

Service promise: we will promise to take a regular feedback once in half a year. And from January to March, we will visit our customers and master the first-hand document of customers.